Privacy Policy for Eternal Cares
Effective Date: 1.1.2025
1. Introduction
Welcome to Eternal Cares (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eternalcares.org and use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Phone number
Email address
Mailing address
Payment information
Insurance-related information you voluntarily provide
Any other information you provide directly to us
b. Non-Personal Information
Browser type
IP address
Pages visited on our site
Time and date of visit
Referring website addresses
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services (including insurance quotes and related services)
Process transactions and send related information
Communicate with you about policies, appointments, account updates, and customer support
Send important service-related messages, including SMS communications (if you opt in)
Send updates and promotional materials (you may opt out at any time)
Improve our website and services
Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, rent, or otherwise transfer your personal information to outside parties except in the following situations:
With your consent
To trusted third-party service providers who assist us in operating our website and conducting our business (such as insurance carriers, processors, and technology providers), as long as they agree to keep this information confidential and only use it as necessary to provide services to us
To comply with legal requirements, enforce our site policies, or protect our rights, property, or safety
SMS Consent: SMS consent is not shared with third parties or affiliates.
5. Data Security
We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, correct, or delete your personal information
Opt out of receiving marketing communications from us
Request restrictions on how we process your information
To exercise these rights, please contact us using the information listed in Section 10.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective immediately upon posting.
10. SMS Terms & Conditions
By opting into SMS messages from Eternal Cares (including Eternal Care Insurance Services) through a web form, phone call, or other medium, you agree to receive text messages related to:
Appointment reminders
Policy updates
Account notifications
Customer service communications
Two-factor authentication (if applicable)
Message Frequency
Message frequency may vary based on your interactions with us.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out
You may opt out at any time by replying STOP to any SMS message.
Help
For assistance, reply HELP or visit our website at eternalcares.org.
Privacy
Your privacy is important to us. Please review this Privacy Policy on our website at eternalcares.org.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Eternal Cares
15333 Culver Dr Suite 340-253, Irvine, CA 92604
info@eternalcares.org
(800) 319-7125
Thank you for trusting Eternal Cares with your personal information.
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